Founded by Swati Baghri and Dheeraj Malhotra, Pinnacle Consultant bridges the gap between skilled talent and leading organizations with integrity and excellence.
Pinnacle Consultant is a professional recruitment firm specializing in International BPO and Captive Hiring solutions. Established in February 2025, the company was founded with the vision of delivering reliable, efficient, and quality-driven recruitment services to organizations across the global outsourcing industry.
Pinnacle Consultant is led by its founders Swati Baghri and Dheeraj Malhotra, who bring a strong understanding of the BPO and recruitment ecosystem. Under their leadership, the firm focuses on bridging the gap between skilled talent and leading organizations by offering customized and result-oriented hiring solutions.
We provide end-to-end recruitment services for international voice and non-voice processes, customer support, sales, technical support, and back-office operations. Our approach is centered on understanding client requirements deeply and delivering candidates who are not only technically fit but also aligned with the organization’s culture and long-term goals.
At Pinnacle Consultant, we believe recruitment is not just about filling vacancies — it is about building strong, long-term partnerships with both clients and candidates. Our structured screening process, quick turnaround time, and ethical practices ensure consistent hiring success.
Whether you are an International BPO, a captive unit, or a growing organization, Pinnacle Consultant is your trusted recruitment partner.
To provide high-quality, timely, and ethical recruitment solutions for International BPOs and captive organizations while helping candidates build successful and sustainable careers.
To become a trusted and preferred recruitment partner in the global BPO and captive hiring space, known for integrity, efficiency, and excellence in talent acquisition.
At Pinnacle Consultant, we offer comprehensive recruitment solutions tailored to meet the hiring needs of International BPOs and Captive organizations. Our services are designed to ensure quality hiring with speed, accuracy, and reliability.
We specialize in hiring for international voice and non-voice processes, catering to global clients across various industries.
End-to-end recruitment support for captive centers, ensuring candidates align with both operational and organizational requirements.
Recruitment for: Customer Support (Inbound/Outbound), Email & Chat Support, Back-office Operations
Hiring for international sales, retention, upselling, and customer success roles with strong communication and performance skills.
Recruitment for technical support and process-specific roles requiring domain expertise and problem-solving abilities.
Efficient handling of large-scale hiring requirements with quick turnaround time and quality screening.
Targeted recruitment of experienced professionals for mid-level and senior roles.